Terms and conditions

Last updated: 1 June 2026

Service provider identification

In accordance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the owner and provider of the "Findalo" service is:

• Owner: Ray José Rodríguez Gil
• Spanish tax ID (NIF): 14053624A
• Address: Puçol (Valencia, Spain)
• Contact: legal@findalo.io · hola@findalo.io
• Website: findalo.io

1. Scope

These terms govern the use of the findalo.io website and the Findalo search engine service for online stores offered by the provider identified above (hereinafter, "Findalo" or "the Service").

2. CSV demo

Users may upload a CSV file with their catalogue to try out the search engine without prior registration. The demo:

• Only accepts plain-text UTF-8 CSV files up to 10 MB.
• Expires automatically after 24 hours and the data is deleted.
• Is subject to a limit of 5 demos per hour per IP address to prevent abuse.
• Is provided "as is" with no availability guarantee or support.

Uploading unlawful content, personal data without a valid legal basis, or attempting to overload or compromise the infrastructure is prohibited.

3. Accounts and plans

All accounts, including the Free plan, are governed by the Findalo Service Agreement, which is accepted electronically during sign-up and which includes the Data Processing Annex (GDPR). Published prices and limits may change with 30 days' prior notice.

4. Limitation of liability

Findalo is not liable for indirect losses arising from use of the service. Maximum liability is limited to the amounts invoiced in the preceding 12 months.

5. Governing law

Spanish law applies. For dispute resolution, the parties submit to the courts and tribunals of the city where Findalo has its registered address.